Member Case Studies

| Home | About Us | Services | Partners | Funders | Housing | News | Contact Us | Mental Health |

About Us
Case Studies
Volunteer Case Study

Member Feedback
Click image to download full report.

Feedback from member's is crucial in so far it allows us to see what we are doing right and, perhaps more importantly, what areas we can improve in.

Click here to see the results of the latest feedback questionnaire.


On Sunday 25th June 2017, four of our members entered the Pain and Suffering race.


Sam B | Older Case Studies |

Sam B

I was a user of NPS's, particularly Spice - Pandora’s box and Exodus. I used with people I worked with at weekends but eventually I used every day. This lasted 18 months. I lost everything – my partner and child, my home, and my job. I suffered with hallucinations, psychotic thoughts, weight loss. I was afraid to answer the phone due to how it affected me mentally. I was no longer seeing my child because of what I had been doing, and he is my life. I made a decision to stop and was able to do this by shutting myself away for 4 days.

I was homeless and had to rely on the friends and family that had remained in my life for somewhere to stay. I was isolated and needed to meet people. I attempted to go to Bridge three times. On the first two occasions I struggled and could not do it. On the third I built up enough courage to do so. I’m glad I did.

I sought help with my housing situation by visiting the housing drop in. Julia helped me with this and made a referral to PHaSE Housing, supported housing for people with substance misuse issues, provided by Bridge. I was interviewed for this and was successful with my application. A month after my induction I was now housed through PHaSE and supported to manage my tenancy, provided help to set up my utilities, bills etc.

Most importantly I now had somewhere for my son to visit and to stay.

I had been keeping myself busy at Bridge, trying new activities, meeting new people. They were not as scary as I thought they would be, and it was comforting to be around people who had similar experiences with addiction that I did, and were trying to get themselves clean/sober. It was good to speak with people and to talk freely without feeling judged. I particularly enjoyed using the gym, football and acupuncture (something I did not think I would!)

I applied to become a volunteer at Bridge. Initially just a couple of hours a week, eventually leading to full – time. I like to help others and felt like I wanted to give back to Bridge for all the help I have received from them. I attended the mentoring course held at Bridge, which I enjoyed. I would speak with members, particularly those just starting at Bridge, as I remember how difficult it can be to start this journey. I volunteered at the ETE sessions (Education, Training and Employment) and enjoyed helping people looking into courses, searching for employment etc. Through this I was able to refer a number of members to a service who provide courses to people, which made me feel good. A role within their company came available recently, which I applied for and was successful for, starting a full- time job.

7 months after my induction, I am still clean.

I have a fantastic relationship with my son and see him regularly.

I have a home.

I have full- time employment.

I have built good, supportive relationships, and those with family members have improved as they have seen my progress.

I have responsibilities.

I feel trusted.

I am contributing to society.

I feel like a better person.

There is hope for people like me.

25th April 2018


Bridge Substance Misuse Programme Ltd is a Social Enterprise, company registered number 06221493. Registered office 63c Gold Street, Northampton, NN1 1RA.